Patient Reviews
Patient Reviews
If you desire to change how you feel and look with procedures that are personalized to surpass your needs, you've found the right place! Our remarkably experienced team at Concerned Dental Care is passionate about treating individuals near New York City, NY who have an array of one-of-a-kind oral goals. Over the years, our office has had the satisfaction of receiving a myriad of endorsements from patients of all sorts who have benefited from our first-class supervision firsthand. We invite our guests to look over our expansive register of testimonials and realize the outcomes you will accomplish by putting your trust in our hands.
Reviews for CDC Bronx, NY
"The Doctor are very helpful and friendly"
"Quick, efficient"
"I arrived too early but I live in Rockland county thank you for a great experience."
"Went in a little nervous it’s been a while since I’ve been to a dentist office but it was very fast service very friendly"
"I see many positive things about Concerned Dental Care of the Bronx. If you don't have money they will find other options to help you reach your goal. Clean/tidy always. Medical tools is cleaned all the time. Very professional. All staff members. Doctors very knowledgeable of their field. Never nasty. They tell you the truth about our teeth. I rather hear the then a lie."
"The staff is very friendly. The doctors are clear and honest with the processes. I have good experiences every time I go. 💯"
"I had a very pleasant experience with Concerned Dental Care staff. The lady that cleaned my teeth was pleasant to me as well as the dentist himself. I hope to see them again when I return in August"
"Great hygienist and the best experience I have had with x-rays."
"I haven’t seen a dentist for a while but this dentist was able to help me figure out exactly what I need done and the appointments were scheduled not far from the time I walked in. Great dental work and great service."
"Excellent God bless you"
"Arrived Early, Communication could be a bit better but overall My Service is okay."
"I have a 10am appointment for a consultation. I arrived at 10am. I was not greeted at first for 3 minutes standing at the front desk. I feel just a look or a nod of Acknowledgement, ( That we see you standing and we will be with you in one moment.) Should have been a response from one of the 3 front desk representatives. Once i was greeded the representative was quite polite. I was asked for my information then give paperwork to fill out while I sat and waited to be called. 20 minutes later I was called into take x rays. The x ray tech was very polite very knowledgeable and the experience was very quick and painless. Great job. Then I was told to return to my set I would be called in shortly. I was called back in about 10 minutes. Again this was very quick and efficient. The office was very clean and all the staff members that I had contact with where very friendly. The Doctors can into the room within 6 minutes of me being seated. She was very pleasant, knowledgeable and efficient. Job well done."
"It's truly a 4.5 experience because everything was positive except for the accessibility issue. I thought I wouldn't be able to enter but a nice attendee helped pull my chair in. Also the hallway was narrow and a bit cramped but the Doctors, helpers, nurses, and other professionals were fabulous. I would recommend this dental experience."
"My Experience As Always is Awesome. Thats Why I Come All The Way Down From PA Because I Love The Service"
"Very friendly and patient staff…the experience was amazing overall!!!"
"The best service ever in see on my life all of them they are so great 🌟 🤩 ⭐️ 🌠 💫 💫 🌠 🤩 💫 said Bouaouina"
"Very professional and friendly staff."
"Great, cool people that scared as I am going to the dentist I was in and out of here in a blink of an eye my dental hygienist was very informative and very thorough. Never had a teeth cleaned like that before"
"I really appreciate the staff but i really feel like the Dentist is exceptional at least the one i had"
"Friendly staff, who makes you feel comfortable."
"Good services"
"The receptionist, doctors were very professional and caring. The person from medical billing didn't offer me any payment options such as a payment plan after I let her know I couldn't pay all at once."
"Great service"
"They were really attentive, took their time and explained everything I needed to know , after not visiting the dentist for a while and being my first time in this location, I was very happy with my visit ."
"My dental hygienist is very professional and pleasant"
"I had a 10:30 appointment for a cleaning, was checked in quickly asked to pay my fee which I had no problem paying electronically. I was called in on time and was out at 11:05. All the associates treated me with respect. While I waited I watched a little bit of "Dances With Wolves," to help pass time - I had gotten there early. Ny only complaint is that the two TV sets should be working in the waiting room. One of them is not on."
"I had to get a new bridge, and I have to say it was excellent care. My whole family goes there. I would definitely recommend this place to anyone."
"All of the staff including the Doctor were wonderful and I was able to get an appointment quickly. I thought I needed a root canal and the Doctor confirmed that. The nice thing is that they do root canals in the office. Lots of other dentists make you go to someone else for root canals. I gave them a four instead of a five because their office could use a refresh. It’s looking well worn. The other reason is that they don’t have any parking and street parking is a little difficult to find. I got the impression that most of their patients walked to the office but I’m in Westchester and had to drive."
"Professionalism at the peak"
"Fast and the staff was very nice thank you for your hard work"
"Had a very good visit with doctor I would recommend anyone very clean everyone was really nice"
"I loved the caring and professional treatment I received from Bianca at Concerned Dental Care. I definitely recommend this location, Bronx."
"My visit to the dentist today was extremely good. Excellent service."
"Highly efficient and professional staff. Dr Cho is as good as they come!"
"Great dentist always picks up the phone receptionist are friendly Alexandra is very informative which makes the process even better and faster"
"I have been going to this dental office for about two years now. I hate going to the dentist, but love this place! The staff is courteous and professional, and the dentist Dr. Schwartz is friendly and doesn't rush you. The best part of my experience however is the hygienist, Bianca. She is always bubbly, and has great conversation. She makes you so comfortable, while also being thorough and thoughtful about recommendations."
"Haven’t had the best experience with dentists in the Bronx but today was my first day there and it was super welcoming. Everyone was nice they listened to my needs and concerns and set up an appt to fix the damage. I’m hopeful my second appt will be just as inviting as it was today."
"Staff was kind and professional. I'm the type that only goes to the dentist when a tooth aches but this is my first of many appointments I've made here. Now if you want to hear 20 to 25 minutes of classical music give them a call...The hold times are outrageous."
"First, without hesitation. I'm giving 5 stars to the receptionist Alexandra, she provided excellent customer service. Very helpful, informative and kind!"
"Haven’t had the best experience with dentists in the Bronx but today was my first day there and it was super welcoming. Everyone was nice they listened to my needs and concerns and set up an appt to fix the damage. I’m hopeful my second appt will be just as inviting as it was today."
"Excellent!, I alaways enjoy my visit."
"Attentive, Concerned, Efficient & Courteous! Thank You to Everyone there!"
"Very disappointed with the service.The hygienist doesn't know about customer service.No way in hell a deep clean has to be done in two part it's just a way of ripping off the insurance,my 35 years with you has come to an end.I will discourage anyone from choosing your services"
"Great day"
"Very satisfied good dentist who answered all my questions and gave me great attention, gave me same day appointment for emergency with quality care."
"Alexandra was extremely helpful, polite and just overall awesome. Great customer service"
"Scheduling appointment was a breeze. Receptionist Alexandra was very helpful and accommodating."
"Everyone was very professional and kind."
"Fast service, nice people."
"They were able to squeeze me in for a root canal on the same day and help me fix my tooth. Service wait was a little long but I’d rather that than wait months ! Would recommend if you need a root canal !!!"
"It was a pleasure going there. Very clean. The front desk people r very nice. They do excellent work. ."
"Alexandra’s customer service was truly out of this world we need more people like her in the world and customer service industry."
"Maxim resolved the confusion for my visit and expedited my visit. Dr. Andre was responsive to my needs. The X-ray tech is capable and did a great job."
"Amazin customer service, thx u Alexandra 4 listenin & solvin my concern expeditiously🙏🏽💖"
"Alexandra us great helpful caring helped my daughter get sn appt because I was very upset I couldn't find an endodontist I was worried about my daughters tooth she fixed my stress"
"Staff was helpful, attentive and courteous."
"Great, cool people that scared as I am going to the dentist I was in and out of here in a blink of an eye"
"My first appointment at Concerned Dental Care and my experience was very good. Maxim the dental hygienist was very attentive, responded all my questions and did an amazing job cleaning my teeth. My wife noticed right way how nice the cleaning was because my teeth look whiter. I’m really happy with the whole service. Highly recommended 😊"
"Alexandra was great in helping me get both mine and my son’s appointment. Personality and professionalism A+!"
"I had a good experience at Concerned Dental...receptionist was very helpful and staff too...thank you and look forward to seeing you again"
"Excellent prompt service. Had a cleaning today. Service and procedure explained as well as tips for in between cleanings."
"I honestly was afraid of going to this appointment since it was my first time at Concerned dental. They treated me quickly, thoroughly and I am so happy with my checkup and results. Thank you and ill see you in six months 😊"
"Everyone was very professional and kind."
"Appointment started on time, and the job was done. Giving 4 stars because the dentist could have been more polite."
"Front receptionist can improved by greating the patients upon entering the facility."
"Had an appt at 1pm I was able to be seen earlier!!!"
"Very professional and efficient."
"The doctor was really nice and friendly.plesde keep sending me the messages, I pressed stop by mistake"
"Ms. Maxine is awesome.. I’ve been coming to the practice for a couple of years and she never disappoints. She is gentle and very polite. The ultimate BEST!!"
"Great service. Appreciated what you do!!!"
"Alexandra really made my day I was so busy on Monday I forgot to set up transportation for my mom tried today but I couldn’t they advised if dental office can they will pick her up, called spoke to Alexandra an asked if she can call on my behalf to set up transport she was able to set up transportation for my mom called me back to confirm information for pick up which I was so grateful for it’s the little things in life that make the biggest impact especially when you really need someone to care as if it was a family member who needed something she made me have hope that customer service is still alive an well as I work in healthcare as well and you never know how much joy you bring by just putting the shoe on the other foot especially since my morning was feeling so crappy but Alexandra really made my day!"
"I would like to give Ms. Alexandra 10 Stars she’s so helpful and polite. She knows her job well no questions asked 💚"
"Great dental service this appointment went well efficiently and a good procedure"
"I had the pleasure of speaking to Alexandra today, who booked my appointment. She was very pleasant, professional, and informative. Thank you 😊"
"Very courteous! 😍"
"Alexandra was over the top tier with customer service. Very attentive to detail & accommodating!! Thank you so much for being so kind & patient 🏾"
"Dr Davis is the best. She did my root canal and I had no problems."
"I would like to give Alexandra 5 stars. She's very polite and efficient at her job. She's the best since I have been going to Concerned Dental Care for about 25 years now. She's the only person who answers the phone promptly and not forgetting her courtesy - it's exceptional. I hope she remains an employee at CDC as long as possible. She makes my life less stressful since I do not have to call numerous times to speak to someone as in the I past. Alexandra, more companies need efficient employees like you."
"Fast, friendly and clean environment"
"Excellent easy going personal friendly good work every app attended"
"Ms Alexander was very very helpful. She was passionate in her tone and directed me throughout the entire process."
"Amazing Staff! Highly recommended"
"They are very caring and they explain to you everything they're going to do to you I highly recommend this into office"
"I am so pleased by the way Alexandra helped me today. She was respectful, attentive, willing to help and very knowledgeable about her jod and what the costumer wants and needs! I can recommend her services enough. In these days, it is very rare to find such good costumer service. Well done 👍🏽✅"
"Maxine was my dental hygienist for each of my cleanings. She is so thorough, she does a wonderful job. She does NOT give 3 minute cleanings, oh no! She goes in! (which is what I love- I enjoy it a little rough) She will take care of you completely. I'm so comfortable I almost fall asleep in the chair knowing I have nothing to worry about because she's going to do the job I'm paying for. She answers all questions and makes sure you leave satisfied and have a chance to speak with your dentist if you'd like. She always has suggestions to improve my dental health that nowhere in my 30+ years I've ever heard of in any other dental office. This office is expeditious and thorough. I can't see me going anywhere else. They have lots of services as well, and offer them at reasonable prices."
"Alexandra was amazing with assisting me today. It is hard to find ppl who are still kind and genuinely concerned. Thank you so much!"
"Alexandra was so polite when I called to make an appointment for my daughter and since she knew it was sometimes hard to get through on the phone she gave me her direct line if I needed to change the appointment. Nowadays people are so dismissive so when I encounter someone like her I have to do a shout out!"
"Spoke to Alexandra over the phone and she was very pleasant and helpful"
"Very prompt care and immediate assistance in getting an appointment"
"Alexandra was very helpful and polite .... Thank you...."
"Dr. Park was amazing!! He was sweet, friendly and did great on my filings. No pain at all very delicate."
"From the time I walk in I was attended to and the staff was very professional I was call in for my appointment within a reasonable time and my dental needs were met"
"First time visit, great staff very professional. Told the dentist Dr. Park my concerns and and he addressed my issues and gave me a choice of options. Finally found a dentist office that I will be returning to."
"Excellent"
"I spoke with Alexandra and she was extremely pleasant and attentive to my needs. I made an appointment with no issues and I am looking forward to meeting the rest of the team."
"Great staff"
"I've been searching for a dentist for a couple of weeks due to severe pain plus extras to be done on my teeth.. however due to insurance changes/ coverage I had to call several dentists in the Bronx to see who took my plan... Lol 🤣 still waiting for call backs. So I started to do some foot works and I ended up in the right office. The staff greeted me offered me the earliest appointment available. WOW if I knew THIS office was a few blocks from where I live I'd able to smile 😁 more. Dr. Schwartz was amazing..he made sure I was comfortable along side his assistant... Also the X-ray technician was absolutely gentle seeing I was in an awful lot of pain 😭. My hat goes out to the sympathetic young lady in your finance department. She comforted me after I heard what the financial damage would be... I was overwhelmed and shed a few tears😭😭... But she somehow softened the blow Looking forward to my next 2 visits. Very happy 😊 with the service and I do hope that your staff will continue to shine. God bless 🙏😇❤️"
"This is my first time coming to this dentist place. I can say everyone was very kind. The dentist he explained me very well. So far I know my situation of my dentures. Hopefully they can do something well. I need to have a happy smile."
"A procedure that I'd heard was quite excruciating wasn't even painful; no anesthesia was administered, either."
"This review is for Alexandra, the receptionist. Extremely polite, efficient and pleasant to talk to. I hope the Endodontist takes a page out of Alexandra's book."
"I had a great cleaning with my hygienist Ms.Facey. My issue is with the reception. When I arrived it was 10 minutes before my appointment which was 11am. I sat there, was not given any paperwork and they did not inform my hygienist that I was there. She was too busy laughing and chatting at the front. When I saw my hygienist was 22 minutes after 11am. I had to go up to the reception area and ask her if she informed Ms. Facey that I was there. She thought I didn’t make it. When it was time for me to see Dr. Schwartz, his assistant asked if I was given paperwork to fill out. I was not. The reception has to do better."
"I had a great cleaning with my hygienist Ms.Facey. My issue is with the reception. When I arrived it was 10 minutes before my appointment which was 11am. I sat there, was not given any paperwork and they did not inform my hygienist that I was there. She was too busy laughing and chatting at the front. When I saw my hygienist was 22 minutes after 11am. I had to go up to the reception area and ask her if she informed Ms. Facey that I was there. She thought I didn’t make it. When it was time for me to see Dr. Schwartz, his assistant asked if I was given paperwork to fill out. I was not. The reception has to do better."
"Thank you very much...continue like this, helping customers"
"I called many clinics today and Concerned was the only one who could get me in sooner than the summer time. The coordinator, Alexandra, was clear, caring, and efficient and was the only person I spoke to today that had her own waiting list in case an earlier appointment appeared. Our call ended with me feeling hopeful that I was going to get in as soon as possible and finally resolve a dental issue that has been bothering me for months."
"Alexandra was very nice and helpful"
"I am rating 5 stars on my experience thus far with Alexandra the receptionist being extremely courteous and helpful to me in making an appointment. It can be very frustrating obtaining a dental appointment and many schedulers lack the customer service skills Alexandra possesses. I hope management continues to value Alexandra highly!"
"This review is for Alexandra from the Bronx office of Concerned Dental. 5 stars for being helpful. For returning calls. For following up on her own. It was a pleasant experience and a nice surprise to deal with a receptionist who knows her job and is happy to help as best she can. Thank you!"
"Maxine has nice hands, most comfortable cleaning I ever had."
"This review is for Alexandra from the Bronx office of Concerned Dental. 5 stars for being helpful. For returning calls. For following up on her own. It was a pleasant experience and a nice surprise to deal with a receptionist who knows her job and is happy to help as best she can. Thank you!"
"I called CDC to cancel a future appt because of a referral issue. I was fortunate that Alexandra answered, long story short she went above and beyond and the issue was resolved."
"I love the customer service I call today and Alexandra call me back to assist me with my frist time appointment. She beautiful I give her 10 C. Service pleasant voice God bless her. Thank you Mary"
"Alexandra has very helpful ... thank you Alexandra!"
". Alexandra provided me with the information I was trying to get for so long. You’re lucky if anyone answers the phone. She was courteous knowledgeable and friendly. He people skills are outstanding!! She needs to give a few classes there. Keep up the great work Ms. Alexandra please don’t change for no one. Stay blessed."
"The only positive experience in this office I had on a phone with Alexandra. She helped me to find an Endodontist who takes my insurance and made an appointment in timely matter. Her professionalism stand out compare to everyone I met in this office."
"Alexander provided me with outstanding communication, patience, great follow-up, and demonstrated expertise in helping me find my correct insurance card information. This positive review highlights her competence and dedication to her job! Love her ❤️"
"My son is a patient here, so far the patient had been good. The dental hygienist who last saw my son this month (July 2023) is absolutely great!!! I believe her name is Blanca (or Bianca) as she is super friendly, efficient, and thorough! Warning that parking can be difficult in that area. We normally do not wait long for x-rays and cleaning but wait time for the dentist has taken longer. Our last visit took a lot longer due to waiting for the dentist (although he is always super nice) but he just walked in, said the xrays looked great and that was it. The overall office staff is nice."
"Was very courteous and helpful."
"Dr, Regina is very professional. “Everyone was very nice, and it is nice to be treated well since you are the patient in need of help. Caring, smiling and laughing is good atmosphere for patients. I will continue to come here even if I have to commute from Brooklyn to Manhattan. I was very well taken care of by Dr. Regina Musheyev."
"Giving only 5 star to Alexandria Dr. Schwartz, and his Assistant Hector which was the Assistant to Dr. Greene the surgeon when he originally did the implants, like approximately Four yrs that when they had a perfect staff. Now the staff is broken with no surgeon, still the financial officer is still there, and I believe the company now has become all about ascertaining as much money as they can out of pocket, the receptionist and front desk staff never pick up the phone, and I do not know who oversee this office, there needs to be more supervision of staff when it comes to the front desk for appt etc. When there was supervision was when the Surgeon Dr. Greene worked there and Dr. Jay Feinsterock was in charge, Dr. Greene he put in my complete front implants and support implant dentures, The whole process went perfect and instead of 8 to 9 months to heal, being a woman of God, the healing was 5 month cost me a fortune everything including the support implant dentures went perfect. Took 4 yrs to pay off the two Loans. One of the tooth came out of the support denture cost me a fortune for replacement and two crowns, and new support implant dentures, I’m in debt for the next two years. In my opinion I believe the molding 2-3 times loosen the screw in the implant, now since there is no surgeon there since Dr. Greene left, I’ve been referred to another surgeon to try and remove the broken screw. Hopefully the implant won’t be damaged. I will now begin the question them about their warranty process for their quality of work for the out of this world prices the financial officer charge for the work. This is something that needs to address. Since they know you have credit, it seems they try and get as much money as they can, and put the individual like myself in 2-3-4 yrs to pay off the Loan. Quality has changed since Dr, Feinsterstock put the company’s into Concern Dental and since the surgeon Dr. Greene left. In my opinion They need to hire another professional all around surgeon and dental specialist. They also need other receptionist like Alexandra who will pick up phones and care about their jobs and the customer who pay their salaries by paying for the work."
"I just booked an appointment and unlike some of the other places I called to try to make an appointment this person LEO handled the call in a professional way. I have not seen the doctor and reception said they will try to get me in sooner. Hopefully that happens and my experience with the doctor goes well also. I will definitely update my review."
"I had many questions regarding their process and the associate was very polite and accommodating."
"I had many questions regarding their process and the associate was very polite and accommodating."
"Haven't been there yet, I have an upcoming appointment..I must say Alexandra was very friendly very professional. And I didn't have to wait long to get in touch with the office. Very pleased about that and with Alexandra.."
"Wonderful great experience with Alexandra patient understanding she knew what she was doing!"
"Friendly and professional staff l was attended to in a timely manner"
"Leo or neo from extention 127 was very helpful and friendly..He really helped me and went above and beyond..great customer service"
"I had many questions regarding their process and the associate was very polite and accommodating."
"Super helpful staff. Very impressed and happy with Concerned Dental Care. Family member of mine is also a patient, and she’s very happy too. Highly recommended!"
"I just booked an appointment and unlike some of the other places I called to try to make an appointment this person LEO handled the call in a professional way. I have not seen the doctor and reception said they will try to get me in sooner. Hopefully that happens and my experience with the doctor goes well also. I will definitely update my review."
"Thank you for the excellent Customer Service Alexandra! It really does make a difference 💯💯💯"
"The front desk is extremely helpful!"
"Leo is amazing!"
"Leo was very efficient and helpful when I called to make my appointment. He updated information and had my insurance details right away. Excellent customer service."
"Called and spoke with Alexandra to make an appt, Alexandra was awesome, professional & very informative in making sure I knew exactly what needed to be done regarding insurances. Thank you Alexandra, Bravo for customer service!!"
"Leonel Ramires great helper"
"Very pleasant and polite"
"Excellent customer service!!!"
"Amazing customer service, Alexandra was very helpful and informative."
"First of all, I was a patient here before, a long time ago. With that said, I thought coming back would be a problem...but it was so easy. Alexandra, was a consumate Professional. Very helpful, patient and full positive energy! Thanks to her, I'm back.....where I belong! 🙏🏾🙏🏾"
"Setting up my initial appointment was quick and easy! Alexandra was very helpful."
"Alexandra displayed great customer service, polite nd very professional."
"Courteous Welcoming Informative Voice and attitude that made me feel at ease. I'm looking forward to great care. Thank you Alexandria for your encouragement and pleasant communication"
"It was very easy to make an appointment and I hope the dental care is as good as Alexandra who helped me out over the phone"
"Alexandra was super helpful and attended all of my needs. Best phone service ever."
"Alexandra is amazing! I called for an emergency appointment and she was calming, efficient, competent, and fast. She also gave me instructions to follow for the next 48 hours and explained the importance of the direction. I have not been seen but I feel better already! Thank you Alexandra!"
"Was very courteous and helpful."
"Absolutely amazing experience with Alexandria she helped me when I had an issue with insurance. Definitely would recommend this dental office to everyone"
"Staff Alexandra has excellent customer service skills."
"Max my Hygienist was Amazing! She saw me even though I was late, and she was super informative and didn't try to push any ideas on me. Just gave me info about all my options. The company itself can be pricey, but all in all if you have good insurance it's not a problem."
"Alexandra was very courteous, patient and informative. I’m very grateful at how accommodating she was in assisting me."
"Alexandra is amazing! The perfect example of excellent customer service. Wow I appreciate her quickness and kindness absolutely lovely!!"
"Alexandria is amazing! She is kind and professional. She was able to resolve my concern. She also provided great recommendations. Thank you so much Alexandria!"
"Alexandra at the front desk is excellent, super helpful, and very friendly. She helped me out right away and took her time to make sure she has all the info correct for my appt. She is the best dental front desk person!"
"The customer service is really helpful and kind!"
"Very professional and extremely helpful"
"Alexandra was very helpful in addressing all of my questions and even sent me an email with detailed info 👏 I am looking forward to my first visit. Big deal considering how nervous the dentist makes me!"
"Great customer service !"
"The customer care is amazing! Super helpful and polite."
"Thank you Alexandra n Maxine"
"Alexandra was great! Super helpful and answered all my questions and concerns. Looking forward to our upcoming appointment."
"Alexandra was well spoken,Met our needs without a issue she fast with setting up the appointment Wish there was more workers like her."
"Alexandria is amazing she worked so hard to help me get all the information I needed. Talking to her is like talking to a good friend. She did not give up and stayed in contact with me the whole time. I love this location and I love it more with the amazing people who work here especially Alexandria. Keep up the amazing work."
"Nice customer service staff ask all questions and make feel better"
"Very polite, respectful and quick service to schedule my appointment! Thank you."
"Service was exceptional!!!"
"Alexandra was very helpful with making my appointment and very patient. Can’t wait to start care there ."
"Alexandria is amazing! She is kind and professional. She was able to resolve my concern. She also provided great recommendations. Thank you so much Alexandria!"
"Alexandra was very helpful, patient and kind, she went above and beyond to help me get an appointment as soon as possible. Great customer service."
"A Great receptionist very informative and well spoken."
"Ext115 she is the best I totally forgot her name but her extension is 115 she needs to be recommended For a bonus very pleasant communication skills at 100 only thing I can say is she’s the best please let her know that"
"I haven't been into visit the office yet but if being inside the office is anything like dealing with customer care I'm very happy to be a new patient. Alexandra was the most helpful, receptive representative that I've spoken with in a long time. It's like a breath of fresh air when dealing with someone that does their job well."
"Amazing customer service. They always help to accommodate any appointments my family or myself make."
"Amazing customer service rep…"
"OUTSTANDING SERVICE OVER THE PHONE. SHOWED WILLINGNESS AND CONCERN TO REALLY WANT TO HELP WITH MY WORRIES. THANK YOU SO MUCH. ALEXANDRA"
"Ms. Alexandrea was nicely spoken & quick to take my information & give me an appointment right away."
"Alexandra was a friendly and efficient receptionist. She made me feel comfortable during the registration process, and I am looking forwarding to finally getting my root canal done after avoiding it."
"Alexandra was very helpful in addressing all of my questions and even sent me an email with detailed info 👏 I am looking forward to my first visit. Big deal considering how nervous the dentist makes me!"
"So far a great experience getting a last minute appointment. I spoke to Alexandra who is extremely helpful and took her time with me. I am already hopeful that my first time here will be a positive one. I appreciate Alexandra's assistance and look forward to going here."
"So far a great experience getting a last minute appointment. I spoke to Alexandra who is extremely helpful and took her time with me. I am already hopeful that my first time here will be a positive one. I appreciate Alexandra's assistance and look forward to going here."
"Alexandra was very nice on the phone. She assisted me with registration and answered all of my concerns. Highly recommend."
"Great customer service from Alexandra , very friendly and she answered all my questions."
"The interaction was cordial. Ms. Alexandra was professional and very helpful. I got on the phone with a sense of urgency, and got off the phone with a sense of confidence. Thank you Ms. Alexandra"
"Alexandra was very helpful, patient and extremely courteous with helping me schedule my appointment. Having her be accommodating to me in such a way, encouraged me to look forward to the upcoming appointment. Hopefully, the staff at the Bronx location are as pleasant as Alexandra. Thanks."
"Recently my employer dental insurance has changed to DMO/HMO which my very last dental office near home had dropped this type of insurance. So now looking to make an appt I needed to find an office that did accept. So I phoned Alexandra from Concerned Dental, an office that i visited prior to my last one, & was pleasantly surprised they accepted this change in insurance. I had attempted weeks ago to find the next dental office i was going to visit but began & then put it off. It was too much of a hassle. This time I drove all the way over to the default dental office the insurance was giving me. That's when I said let me give Concerned Dental a last call & see if they accept my Guardian. Sure enough they do! Thanks to Alexandra & her efforts I know I'll be in good hands. She definitely took the time to handle my issue & really gave me good news. I know the office team at Concerned Dental from when I was there just 3 yrs ago. So thank you Alexandra for all your hardwork & discipline you took w/me today. You really know your stuff & can't wait for my July 5th appt. I highly recommend all dental patients to check this place out. Thanks, Santiago M."
"Thank you for finally putting someone in place to answer the phone. Alexandra is very helpful."
"Was professional and extremely helpful arranging an appointment. Gave all necessary information in a clear concise manner. Very nice"
"Alexandria was so professional and so clear on receiving my call and answered all my questions without hesitation"
"Alexandra at the front desk is excellent, super helpful, and very friendly. She helped me out right away and took her time to make sure she has all the info correct for my appt. She is the best dental front desk person!"
"Very attentive and professional"
"Alexandra, was super friendly, and good with communication. She went above, and beyond to make sure things went smoothly. I truly appreciate, her customer service!"
"Alexandra was the nicest person she showed concern and empathy towards my sons situation looking forward to meeting her in person.❤️"
"Alexandra was quick, very responsive and helped us when no one else even bothered to answer/return their phones! Very glad we found her and her group!"
"Thank you for finally putting someone in place to answer the phone. Alexandra is very helpful."
"This rating is solely based on my interaction with Alexandra. I called to schedule an appointment with an endodontist and she was very helpful and catered to my needs. She gave me her undivided attention and demonstrated great professionalism. Once I received my appointment, I expressed to her that if there’s any cancellations, to please notify me because I am experiencing tremendous pain. She went back to the system to verify if there were any cancellations. She’s such an angel, she happen to find a cancellation and schedule me in for that slot. Oh my goodness, I am forever grateful for her diligence. Thank you Alexandra for your help 🙂"
"Very helpful, patient and respectful. Thank you"
"Alexandra was very friendly and helpful. She was able to provide prompt assistance with my needs and providee with prompt service."
"I reached out to more than 10 different dental offices in my network before Concerned Dental Care and Alexandra was by far the kindest/professional front desk representative I’ve spoken to. She was understanding, informative & extremely helpful !"
"Alexander was Excellent! Great customer service"
"Alexandra was very professional and very helpful. Great client service"
"Alexandra was very polite, friendly and professional"
"The front receptionist Scarlett is amazing. She always greets me with a smile and helps me with all my scheduling concern. She has great energy and greay customer service skills. Thank you Scarlett for always making my experience at Concern Dentalcare an amazing one."
"Historically I have really really dreaded going to the dentist, mostly because of the interpersonal stress (weird judgey guilt trips, upselling cosmetic treatments, etc), to the point of avoiding it for years and years. THERE IS NO INTERPERSONAL STRESS HERE. They are kind, quick, and matter-of-fact. I’ve had an extraction and a cleaning here and seriously they were the best experiences I have ever had with dental work. I am not afraid to come back every 6 months."
"Historically I have really really dreaded going to the dentist, mostly because of the interpersonal stress (weird judgey guilt trips, upselling cosmetic treatments, etc), to the point of avoiding it for years and years. THERE IS NO INTERPERSONAL STRESS HERE. They are kind, quick, and matter-of-fact. I've had an extraction and a cleaning here and seriously they were the best experiences I have ever had with dental work. I am not afraid to come back every 6 months."
"I'm a new patient and Alexandra has made my entrance very easy by making sure my paper works was set up ahead of time b4 my first visit and my transition over easy 🥰 i really like concern dental cus they have different specialists under the same roof whoom are very knowledgeable and experience. The whole staffing are really great N friendly and also made sure all my needs are being meet ❤ really glad I switched 😊💯 love this place 😇🙏👍👍"
"My sons father and I have been coming to this dentist office for a couple years. They’ve been really helpful and nice. I like that they have pretty much all the equipment to do everything in as little visits as possible to avoid you having to take more time off and stuff, especially when we know a toothache is basically worse than giving birth 😂😂. Alexandra is awesome. Personality wise and very helpful and patient. Def recommend this place to family and friends."
"My experience with Alexandria on the telephone was great. She is professional and knows her job very well. My appointment and time was set up and I am very happy. Thank you.😁"
"Great Peaceful Day To All!! Ms Scarlett was very patient, nice and informative. Continue Your Success at Concerned Dental Care!"
"Alexandra was really a joy to deal with! Unfortunately I wasn't covered under my insurance to come here for a root canal retreatment, but that didn't stop her from helping me find an endodontist that was! Great staff working here! :)"
"Omg Alexandra (Best Costumer Service) she is very nice and answered all my questions in a great manner, promote this girl right now 😄 she deserves it."
"My family and I just started going here about 2weeks ago. Amazing staff. Front dest are super friendly, The hygienist took her time cleaning, did not feel rush. The dentist my sons saw was super friendly and explained everything to my kids so they can understand. The dentist my wife and I had was awesome as well. Highly recommend this dentist office."
"I am a new patient at this office, from the moment Alexandra answered my call I knew that I had chosen the right dental office. Alexandra was amazing, she was polite, respectful, very professional and soft spoken. Alexandra assisted me with setting up an appointment and answering all my questions. Alexandra also followed up with an e-mail. Great customer service!!"
"Very great services. Along with costumer service In special Diana. Very helpful. Highly recommended"
"The experience i received from Alexandra was the best. She made me feel like my request was going to be handle ASAP. I hope when i call back i get her."
"Alexandra was professional and exhibited great customer service. She was able to answer all my question is such a process manner. Made every mins of the call very pleasant."
"Alexandra was absolutely wonderful! She was polite kind and helpful, and she helped me put on what steps to take."
"Excellent service and care."
"great customer service didnt make it difficult at all thank you alexandra"
"I was helped by Dahiana C. and she went above and beyond helping me. Her customer service skills are great, which is why I had to extend my gratitude and give her recognition with my review. Thank you again!!!"
"Alexandra was very polite, helpful and patient during myself & my daughter registration process"
"Aleandra customer service was great she was able to help me book my brother's appointment quickly. It was a pleasure speaking with her"
"I am a new patient at the office. It was an amazing experience speaking to alexandra over the phone she was very informative and energetic. I was observing the young girl on the front I believe she goes by the name scarlet. Very hard working, she knows what’s she’s doing, and it looked like she was running the place on her own. The young girl will do big things. She needs to come work for me. But over all great experience at the practice. See you both in 6 months."
"Great customer service. I had to make different appointments. Alexandra was very helpful."
"Friendly, helpful was 1st time visit. Open during COVID requires masks. Going back for follow ups"
"The receptionist Alexandra was excellent and professional over the phone."
"Staff/service,overall 👍"
"I cannot even imagine how busy Alexandra must be, juggling everything during these tough times of coronavirus. And yet, as I hit her on a regular basis with my phone calls regarding my insurance coverage, she has taken her time with me and gone out of her way to make sure that everything I need is covered. She is awesome and I don’t know what this office would do without her!"
"REI customer service excellent thank you"
"Excellent and friendly customer service the representative Alexandra was very courteous very helpful and very patient and helped me through the entire process for me to make the appointment with the periodontist excellent service!"
"Scarlet head of the front desk is the most professional, nice, and sociable person I’ve encounter in my years of receiving dental treatment. She understands the importance of customer servicing and is aware that we should be the top priority when receiving any type of care. Not to mention that she was very welcoming, accommodating, and super attentive when I came in for my appointment. Making sure to check me in, check in with the doctor, and letting me know my wait time. During my wait time she showed initiative by talking and interacting with me which was amazing, it felt genuine, and her positive attitude beyond imagination. At all times I felt included and not ignored by her or the doctors. I do want to thank her for making my visit a good experience and stress free."
"As all the other reviews say, Alexandra was amazing. Walked me through the process and got me set up. I spoke to another of the staff who was also helpful but I can’t remember her name. In terms of the calling complaints, though it did take me a while to get through we can’t fault the staff, they’re working hard, people! During our brief 5 min conversation, Alexandra was called five times! Let’s all show a bit of decency and compassion, yes? Anyway, looking forward to my appointment to deal with this toothache!"
"This office is nice and clean, the staff is amazing especially Scarlett. As a new patient if it wasn’t for her being so helpful and welcoming I probably would’ve gone to another dental office. The fact that she went out her way to make sure I understood everything and felt comfortable while I was there showed me her dedication to her position. So with that being said concerned dental keep that woman happy so you won’t be concerned that your patients go else where because the job she does is 2nd to none!!"
"The woman Alexandra who answered the phone was phenomenal. She was caring and compassionate and didn't rush the phone call. She listened to all of my concerns. Although we couldn't schedule an appointment with this Dr, Alexandra offered me so much help and other options. I was blown away by her willingness to help."
"I had been trying for a while to get an appointment then decided to go directly to the office ro make the appointment, once there i immediately realized why I wasn't able to get them, Alexandra was very polite, on top of her work in the way she attended to my need, she even apologized for the inconvenience I'd experienced and that made my trip there worthwhile, she was the consummate professional."
"My sons father and I have been coming to this dentist office for a couple years. They’ve been really helpful and nice. I like that they have pretty much all the equipment to do everything in as little visits as possible to avoid you having to take more time off and stuff, especially when we know a toothache is basically worse than giving birth 😂😂. Alexandra is awesome. Personality wise and very helpful and patient. Def recommend this place to family and friends."
"I'm a new patient and Alexandra has made my entrance very easy by making sure my paper works was set up ahead of time b4 my first visit and my transition over easy i really like concern dental cus they have different specialists under the same roof whoom are very knowledgeable and experience. The whole staffing are really great N friendly and also made sure all my needs are being meet ❤ really glad I switched 😊💯 love this place 😇🙏👍👍"
"Great service! Alexandra was very helpful and kind to me."
"The receptionist is going above and beyond to try to help me. Great customer service"
"Alexandra Demichiel is an excellent phone receptionist I recommend a promotion or an upgrade in pay."
"Scarlett met us at the door and seeing my mom with a cane and limited mobility, took special care to accommodate her quickly. Scarlett was very kind with a caring, compassionate, and professional demeanor. She was very clear when explaining the procedure. And answered all of my questions clearly and confidently. She is also multilingual and could communicate seamlessly and highly effectively with the other patients. Other members of the staff were also caring and professional and made my mom feel comfortable and cared for. I highly recommend this practice."
"I want to thank the the 3 young ladys, Dahiana Contreras, Alexandra and Scarlett that are working the at the front desk. All 3 were very helpful , professional a d courteous. Thank you especially to Ms.Contreras for following up with me and helping me with the problem I was having with communication between my dental insurance and Concerned Dental. Yours truly Felix Garcia"
"Alexandra is friendly, caring, energetic and her cutomer service is impeccable! This office needs more employees like her!"
"Alexandria was an absolute pleasure. She was very polite, professional, quick & efficient. She help me register & was able to get me a next day appt."
"I just left my first visit, and my experience was great. Upon knocking at the door, another lady and I were inside filling out the necessary form within a minute. I was taken in for X-rays then to see the doctor before I even finished form. Afterward, the doctor gave me a minute to fill it out, and lastly my teeth were thoroughly cleaned. I was in and out just like I like, and I did not feel rushed or like I was not being examined the way I needed to be. Each member of staff was kind and informative. I will be returning and do recommend."
"Alexandra is so friendly helpful and knowledgeable. I am so grateful to this office. Maxine is an all star. Thank you to the whole office."
"I give 5 star. I called and the receptionist was extremely helpful. Never have I experienced better customer service."
"Alexandra was very helpful! I’m glad I found this Dental office!"
"Courteous service.Very friendly staff 🙂"
"They have a polite, helpful, and knowledgable customer service representative."
"Scarlet has wonderful customer service skills and deserves a excellent raise and promotion she help me answer all the questions I had."
"The people who work here are just lovely! I have a grueling dental process ahead of me & they always handle my issues w. The upmost care & professionalism!!! A big THANK YOU to Alexandra who is always extremely helpful to me she goes above & beyond. 100% recommended for your dental care."
"I give 5 stars to the Head Of Front Desk employee named Scarlett. She listened to my concerns, answered my questions and was very polite even when I got a little upset. I told that she does her job very well and that I can see a raise or promotion in her future.👍🏽"
"I called to make an appointment as a first time patient and spoke to Alexandria . She made me feel very comfortable. Alexandria went above and beyond to make sure that my appointment was scheduled properly. I can’t wait to meet Alexandria that’s how comfortable she made me feel. Excellent customer service"
"Place call for appointment, didn't wait long. Alexander attended my call . She was professional in handling, scheduling my appointment smooth transition. The world will be a much better place with people like her. Very satisfied client. Thank you."
"The assistant who answered the phone, Scarlet is very thorough and is very pleasant, my concern was completely addressed. Thank you very much!!"
"First and foremost I woukd like to thank Scarlett at the front desk for all her patience working with me. She explained anything I had questions about and she was Super helpful!! Her customer service always made for a great trip to see the dentist as she eased my fear/anxiety. Overall I am satisfied with the work done and m experience. I would definitely recommend to anyone who needs Quality Dental work done."
"Great dentist office"
"I was helped by Dahiana C. and she went above and beyond helping me. Her customer service skills are great, which is why I had to extend my gratitude and give her recognition with my review. Thank you again!!!"
"Was very polite and helpful. Answered everything I asked, did it in a timely fashion as well. Very great service, I am very satisfied."
"I called to make an appointment as a first time patient and spoke to Alexandria . She made me feel very comfortable. Alexandria went above and beyond to make sure that my appointment was scheduled properly. I can’t wait to meet Alexandria that’s how comfortable she made me feel. Excellent customer service"
"The assistant who answered the phone, Scarlet is very thorough and is very pleasant, my concern was completely addressed. Thank you very much!!"
"Aside from the wait time ( I would imagine it’s a very busy office ) it was well worth the wait. The person who took care of me was completely awesome ....This is how customer service should be ....Thank you Alex D."
"Prior to scheduling an appointment I was in so much pain in one of my left molars. I decided to schedule an appointment here after hearing about the quality dentists they had. When I went I ended up receiving a root canal. Definitely fearful of the pain beforehand, but it ended up being a painless procedure. Would definitely recommend this place to anyone. The staff was also very friendly!"
"I have no visited as yet, but it was easy to book an appointment. Staff was professional and detailed."
"I absolutely love this place. When I first started going there I was terrified. I would shake walking in. They have been great with me and understanding of my fears. I have been going there about 5 years now and have never had anymore problems with my mouth. There is no one I trust to take care of my teeth more than Dr. Schwarz"
"I absolutely love this place. When I first started going there I was terrified. I would shake walking in. They have been great with me and understanding of my fears. I have been going there about 5 years now and have never had anymore problems with my mouth. There is no one I trust to take care of my teeth more than Dr. Schwarz"
"I had to get a root canal and two crowns put in this past summer. I previously saw Dr. Ndoj at the Bronx location but he ended up transferring to this location by the time I was able to see him. It was months. When I went back to the Bronx location they told me I couldn’t see the dentists from their location, rather I had to see him. At first I was annoyed--but I AM SO GLAD THAT IT WORKED OUT LIKE THAT. Dr. Ndoj is the best! When I got to the office they saw me immediately, which I really appreciate. Make sure you arrive on time to your appointment because they move quickly and are on schedule! The thing I really liked about Dr. Ndoj is that you can tell he’s not just a good dentist but a good person. He works with his patients and is very personable. He went out of his way to make sure I wasn’t charged ridiculous amounts of money. And as we all know... many doctors and businesses will do what they can to drain you of your money. As for the procedures. I was in a lot of pain at one point. He made sure to communicate consistently throughout the procedure and asked me if I needed a break or needed to be numbed more. Dr. Ndoj is a skilled dentist and you will not regret choosing him as your dentist. Thank you so much Dr. Ndoj!"
"Very pleasant to talk to when making appointments"
"She was great"
"The staff is caring. The person I spoke with on the phone was super nice and really cared about my needs and well-being. I highly recommend this dental office!"
"Alexandra’s customer service was great. She Very polite and professional. She was able to give me the first available appt. looking forward to meeting her in person."
"At first I was a little stressed out because I kept trying to call for a month but then the wonderful associate Alex was kind enough to treat me with kindness, dignity and respect! Thank you thank you thank you!"
"During these unprecedented times we live in many are left with emotions that tend to consume them and at times affect their performance... However, working with Alexandra was so refreshing! She was professional, accommodating and remained calm even with the countless calls coming through on her other lines. It was a pure pleasure to work with Alexandra while booking our next appointments."
"I never thought I’d enjoy going to the dentist but this place is great. The staff and doctors are all very nice, pleasant, helpful and knowledgeable. Dr. Kean and Dr Davis were both wonderful and I was was very pleased with their work. Everyone at the front desk has been helpful, especially Alexandra. I’ve finally been able to address years of dental work that I was putting off due to fear - im so glad I found this place to do it!"
"Aside from the wait time ( I would imagine it’s a very busy office ) it was well worth the wait. The person who took care of me was completely awesome ....This is how customer service should be ....Thank you Alex D."
"Takes a while to get in contact with them by phone but wait is worth it. Made me feel comfortable."
"Called to schedule an appointment Alexandra helped me and she was great.. Excellent customer service.."
"Alexandra was professional and courteous!"
"I called today because I mixed up my appointment date & Alexandra was more than happy to assist me in setting up a new appointment. I see Dr Keane for many years now & She is AWESOME!!"
"I took my daughter to Concerned Dental to get her braces done a few times. Each visit I was greeted by Scarlet at the front desk. Scarlet was professional, nice and friendly. She took care of me and my daughter in a timely fashion. Much appreciated. Thanks Scarlet😊"
"I have no visited as yet, but it was easy to book an appointment. Staff was professional and detailed."
"Alexandra was the one who helped me make my first appointment. She was very helpful over the phone and gave me all the information I needed to get started."
"The staff are really friendly and warm welcoming and my faviorte dentist is Dr Schwarz"
"This was my first time calling to make an appointment with Concerned Dental Care of the Bronx and Alexandra helped me every bit of the way. I called in the morning and she informed me of the steps I need to take before making a appointment. I took her helpful advice and called back again in the evening — she was still as pleasant and helpful as ever. This is the the type of customer care we need because now I am excited for my first visit to my new dentist. Thank you Alexandra!"
"Alexandra was amazing. Her service was extremely fast and efficient! Thank you so much again!"
"Alexandra was very pleasant and warm. Very concerned, very attentive to my questions. Thanks!"
"Alexandra was/is phenomenal. She greeted me, was courteous and was just very helpful. I liked her energy and upbeat attitude."
"Same-day emergency appointment was scheduled by Alexandra over the phone. She was very sympathetic, professional and accommodating. It was much appreciated."
"Just went to the dentist I could not believe how clean the office was. The staff was so great. They answered all my concerns. Great job. I’ll be recommending my friends and family. 5 stars"
"Prior to scheduling an appointment I was in so much pain in one of my left molars. I decided to schedule an appointment here after hearing about the quality dentists they had. When I went I ended up receiving a root canal. Definitely fearful of the pain beforehand, but it ended up being a painless procedure. Would definitely recommend this place to anyone. The staff was also very friendly!"
"I was reminded it was time for my checkup. Maxine my hygienist was fabulous. Dr.Keane did my exam. I know I needed some work to be done. She made me feel confident and explained in detail how she can fix my smile. The treatment plan coordinator went over finances. Will be back in a few weeks to fix my new smile I was promised. Great staff. Truly pleasant visit."
"Alexandra is so sweet, professional, informative and tentative to the patients needs. This is how patients should be treated and she does it effortlessly."
"Just got off the phone to schedule my appointment the receptionist Ms . Alexandra was extremely helpful and accommodating.."
"Excellent customer service! Very professional and friendly. I was recommended to this dentist by a few coworkers because they all liked this place. I spoke with Alexandra on the phone and she took care of me with my issue and went above and beyond with the help she gave me. I highly recommend this place."
"Alexandra, thank you.You the Best!!! Concern Dental's staff are kind, gentle and Professional. I recommend."
"I must say that this office and its staff is great. Especially Jennifer. The staff is always very courteous and professional. Unlike the Bronx office. I had a dental emergency in the middle of the Covid 19 quarantine, and I was booked for the Manhattan office as an emergency patient. I saw Dr. Bryk and he is AMAZING!! I needed a root canal and he did it the same day. I felt hardly any pain and he took his time. He let me know everything he was doing. He also examined my records and informed me of things that I had no knowledge of. He has also redone and fixed things that were previously done that were not correctly done. He is an AMAZING dentist and his assistant Francisca is also very nice. Needless to say I have switched my dental care and my children's dental care to this office. I am very pleased with the care and attention from everyone in this office."
"Scarlett Is very helpful and professional What a great dental office"
"Was able to get an appointment quickly and easily. Alexandra was dynamite! John C."
"Very professional staff and great service."
"Scarlett is very helpful and professional what great dental office thank you we appreciate the hard work during this COVID 19"
"Excellent Beautiful answers exactly what I needed it"
"Alexandra was an excellent help over the phone."
"Very good customer service! Alexandra was so helpful on the phone regarding my approval."
"Alex does an amazing job and is always polite whenever I call the dental office. She makes it beyond a pleasure to continuously return time after time after so many years. Thank you so much and I hope my appointment can be switch LOL!"
"The staff is very friendly, helpful, and thorough!!!!"
"Alexandra was very helpful and amazing getting me the information I needed. She was pleasant and friendly. The dentist there are great and I happy to be a patient there."
"Alexander is an excellent a very professional receptionist. 😍"
"Alexandra is super helpful!!!! Eased my stress during these times."
"Great customer service-cordial, knowledgeable, professional, concerned. The dental care has also been 1st class, Thank you."
"Was very polite and helpful. Answered everything I asked, did it in a timely fashion as well. Very great service, I am very satisfied."
"I came in for an initial check up. To my surprise Maxine the hygienist was in. She is never there on a Saturday. She is awesome. I also got to see Dr.Schwarz for my Invisalign. Saved me a visit. Amazing staff. I can see the changes within Concerned Dental Bronx . Great job ! Keep it up."
"Front desk was very responsive straight forward very nice I recommend It"
"Alexandra displayed professional and was very helpful to me setting up my dental appointment over the phone!!"
"Alexsandra was such a great help she gave me all the information I needed thank you so much"
"I was very satisfied with the heIp I received over the phone. Thank you Alexandria you’re very courteous and respectful to my needs in switching over from my old dentist to Now my new dentist “Concerned Dental Care.”"
"Alexandra was very helpful with filling my needs and sounded pleasant on the phone"
"Alexandra was extremely helpful addressing my concerns and getting me the best appointment available. Grateful for her care and concern."
"I love this Dental clinic and Alexandra helped me so much with booking my appointments for myself and my Family. I work and she was able to give me different appointments easier for my schedule to book. Very friendly, very accommodating and very pleasant!!!! Thank Me Later!!!"
"Alexandra was very professional and helpful. She was able to get my son his appointment in a timely manner"
"Practitioners are helpful, friendly, well- informed, efficient and, most importantly, gentle and patient. They are quite understanding and willing to accommodate one’s requests regardless of the circumstances. I have an irrational fear of going to the dentist but I am at peace knowing that I am in great hands at Concerned Dental Care. Thank you all! Alexandra is the best!"
"I like scarlett she is on point with getting stuff done. Both my kida got braces done here it was quick and my kids loved there chinese dentist. The only issue is when calling this place its hard to get though."
"Alexandra was very helpful with making my first time appointment with concerned dental today."
"I wanted to commend Scarlet from Concerned Dentist. I had an immediate problem that I needed resolved ( since the previous week). When I came in this morning and explained the problem she did not hesitate to take ownership and helped me on the spot. I was so grateful and she did so with a smile and the utmost politeness. I also had very positive experiences previously with Diana. Although the office is very busy. Diana gives undivided attention to the clients and answers questions. Superb choices for the front desk team."
"Once i got somebody on the phone, it went quick, accurate and pleasant. Due to my issue i was seen promptly and it was taken care of."
"very nice and polite to patients and they make you real comfortable"
"I just want to thank Alexandria for the help that she gave me this morning like other member that work there that do not real care Alexandria was knowledgeable of my need's she was professional and courtesy keep up the good work. Oscar"
"I have been coming here for years. As everyone knows COVID-19 has changed everything...There were only 3 chairs in the waiting area. In a way this is now good because in the past you could have an appointment and never be seen on time because of the volume of people in the office waiting. On my last visit I only had to wait 10 mins for my hygienist appt. Lucinda is great and I always ask for her. She's gentle and always tries to keep you comfortable...The front desk staff was nice too..."
"I haven't been seen as of yet but their admin staff Alexandera was very helpful & kind. She took down all of my information in a matter of 5 minutes. Truly appreciate the great CS."
"Alexandra was very kind, professional and helpful."
"Alexandra was professional and very helpful."
"Dr. Cheung makes me feel very comfortable. She is always nice even when she’s so busy. That’s not easy. She is a great and my bite is a lot more comfortable. I had a cross bite as an adult and she was able to fix it ! I highly recommend her. 🙏🏾 thanks!"
"They have a system where they remind you through text and email about your appointment so you won’t forget it. And I like that cause it is a good way to not miss an appointment. The staff are all very nice very simple to sign up or when you’re waiting to be seen. A welcoming environment."
"I’ve been coming here for 10 years and never had any issues . Front desk needs to smile more and be a bit nicer over the phone . I have never had to go back for any work done to me ever . My hygienist is awesome and so professional. She always takes her time and is very neat while doing her job . Most importantly the business is clean which is a plus especially with the new renovations."
"I am probably the worst nightmare for dentists because a) I read peer reviewed journals a lot , b) I have had bad experiences with dentists. and c) I am nervous. All that means that CD had a lot to live up to. Im happy to say that every dental professional, I have been in contact with thus far, has been professional, informative and patient. I have a Root Canal Treatment that unfortunately left me with mild parathesia. The dentist who was supposed to do the crowns would not do it until my numbness had gone. I was a RARE case and he did EXACTLY what he was supposed to do. I appreciated this a lot because you need doctors with a consience. (B12 helped too). I have both my crowns. Fitted with no pain, or discomfort. I told my friend who had the same treatment (who has pain) to switch to mine because finally i have found a practice that seems to do what they are contracted to do.. dentistry! The office is clean, far from dingy and functional rooms. I didnt give a 5 because there is always room for improvement but so far so good. : )"
"I want to thank everyone at Concerned Dental on Mosholu parkway for their help, understanding and for making me feel at ease. They also went above and beyond in helping me with the financing part of the appointment. I found my forever dentist. Plus they really know their craft from the receptionist and office manager to the Dentist !! You guys are amazing!! Thank you again you put my fears at ease !!"
"I’ve been a patient here for over 10 years and I must say today February 14th valentines day is by far thee best experience I’ve had! Dr. Choi ( I hope I spelled it right) and his assistant Patricia made my visit today so pleasant. Dr. Choi Is a wonderful new addition.. He is so calm, patient, gentle and understanding to your needs! I couldn’t thank him enough for the procedure I had done today. I hope he’s there for the long while because he’s a great addition to the staff.. And Patricia his assistant made me feel at home! Thank you guys again!"
"I've been a patient here for over 10 years and I must say today February 14th valentines day is by far thee best experience I've had! Dr. Choi ( I hope I spelled it right) and his assistant Patricia made my visit today so pleasant. Dr. Choi Is a wonderful new addition.. He is so calm, patient, gentle and understanding to your needs! I couldn't thank him enough for the procedure I had done today. I hope he's there for the long while because he's a great addition to the staff.. And Patricia his assistant made me feel at home! Thank you guys again!"
"The service was excellent. We only waited 5 mins before we were called. Miriam Nieves was very helpful. She was person who helped me many years ago to make a difficult dental decision .... she was very empathetic. I was happy to see she is still working here.. Great job everyone."
"They are very professional.. best dentist in the Bronx"
"Always a pleasure ... Love Máxine and Dr.Schwarz ... thanks for everything"
"Very professional.. loved the office being my first time coming to the office.. everyone is super sweet .. Dr.Davis did my root canal at my first visit .. super painless"
"Love Maxinne. She makes you feel comfortable and eases your fears of being in the dental chair."
"Great customer service professional dental care"
"My experience was amazing very hard to say because I hate the dentist. The receptionist are very welcoming specially the young lady Arleen she is a sweet heart and made me feel very confer-table. The technicians directed me extremely well also. I see Dr. Swartz and he is a deer, he explained my treatment in a way I could understand and handled me gently and with care. He even emphizised that he will care for my teeth as if they were his own. I am super happy with their service and would reccomend them to anyone."
"Very professional Dr and the receptionist are very nice and helpful"
"Very professional, friendly and helpful. The stablisment is equipped with state of the art equipment. The doctors speak with you about the process and they are not very down to earth."
"Very professional, knowledgeable, and caring. The Entire staff is very accommodating. I’m so glad I found this dentist."
"Everytime I walk into Concerned dental care .. the first thing I see is Arleen the receptionist big welcoming smile .. I see Dr.Goodbinder he assured me he can give me a great smile .. and everytime I come to the office it feels as if he was right .. his assistant Alex is also great ."
"Best Dentist ..I have been at concerned dental care for a few years now. Wouldn't trade them for anyone .Arleen is always so sweet and helpful every time I go in for my appointments . Thanks CDC"
"An extremely pleasant experience for the past 11years! It all starts with scheduling your appointment to when you come in for your visit and leave! I have not seen a different dentist than Dr. E. Schwarz for the past almost 11 years!He is awesome! Love how friendly and helpful the personnel is at the front and through out the entire office. They will work with you to make sure they can help resolve your situation. The office renovations just add to the experience, love the color! Parking for patients would be the cherry on top though! Visit them and experience for yourself!"
"Maxine is a great hygienist and I always trust her cleaning my teeth, she does a thourough job and is a perfectionist and very clean, I always see her disinfecting and making sure everything is in order... she is also very sweet!"
"They are a really nice and professional establishment. I felt very comfortable and welcomed. Also did a great job with cleaning my house teeth!😊"
"I have to say I don’t feel scared coming to the dentist. Coming to Concerned Dental Care they make me feel very welcomed, fast service and I always get a complete dental service. It is a pleasure coming to their facilities. I highly recommended them for your full dental services"
"As far as my experience with Dr. Cheung it has been excellent. She is a perfectionist. Very sweet and confident doctor. I felt very comfortable with her and I am very happy with joe my Invisalign treatment turned out."
"Good place for your dental health ! Fast & friendly"
"I have been coming here for the last 10 years When I was living in The Bronx 5 years ago I have not change my dentist office since finding this please now I live in Orange County New York and I drive all the way down here for dental care and I refuse to change my dentist"
"I love coming to this office, before coming here i was absolutely terrified of coming to a dental office. After my vists here for braces i have a new love for coming to the office. Staff and recption is friendly and quick."
"Great I'm glad to be back taking care of my mouth"
"Great"
"5 stars for dr cheung. Expert care. Great explanations that my teenager son understood. Teeth look amazing. Happy campers. Great orthodontist. really takes the time to explain things. We would never know if Lot so fb people were waiting because she always spent quality time with us."
"I have been coming to Dr. Fenterstock since my son was Four years old, He is now 38. It's now called Concerned Dental Care. I had been missing in action for a while, but I finally got my hubby to come with me. The kindness and personal touch is still the same. Some faces were not familiar but nevertheless they were friendly. The staff that we did know welcome us back like family🙂 When it was time to have my teeth cleaned, I met Giselle for the first time. She was friendly informative, caring and connected with me asking if I was OK which I loved. When she called my hubby I gave him a thumbs up. From there it was just as nice, from X- Rays to meeting Dr. Singh & his assistants. Everything was explained every step of the way. Most important Dr. Singh was a perfectionist with my teeth. The job was not done until it was done to his satisfaction perfectly right😍 What touch my hubby and I even more, is he knew we traveled from the Town of Newburgh so he did as much as he could within that day. We are VERY APPRECIATIVE & THANK YOU so much for that. Hubby says on the way home, that he will never change our Dentist. Which is a serious statement coming from him since he is scared to death of the Dentist LOL. Last but not lease we want to SINCERELY THANK ALL OF YOU AT Concerned Dental Care of the Bronx YOU ROCK."
"Very professional and the drs are very comforting and friendly!!! Very good experience. Highly recommended"
"Clean environment. Dentists are very patient-friendly and professional. Staff is efficient and organized. I did not have to wait long to be seen."
"The Concerned Dental Care staff are Excellent.They are patient,helpful,and encouraging.They helped me transition from being hard on myself for neglecting my dental health to being more on top of my dental health.I now look forward towards my dental visits.The staff is very professional and friendly."
"The front desk and waiting area, which needed improvement, has been greatly reconstructed for a nice and new look. The service here is good, but it could get overwhelming with the amount of patients seen daily."
"Great dental care & staff are amazing. I would recommend for all ages"
"Made multiple appointments here for my mother; always a pleasant experience. The appointments were very prompt, no long wait times and the doctors were all very nice."
"I've been coming to this dentist for service years Service is always a wonderful experience ."
"I’ve been coming to this dentist for service years Service is always a wonderful experience ."
"I love being a patient in your dentist office. Arleen is a great worker and she always makes sure that I get all my appointments that I need. When I go to my appointment I'm always in and out of there fast. She's the best and I wouldn't be a patient in your office If it wasn't for her. She's so sweet. I travel all the way from westchester to your office. If it wasn't for her I'd change my dentist office to a dentist in westchester. I believe that Arleen deserves a raise. Thank you so much Lauren Dubiel"
"I love being a patient in your dentist office. Arleen is a great worker and she always makes sure that I get all my appointments that I need. When I go to my appointment I’m always in and out of there fast. She’s the best and I wouldn’t be a patient in your office If it wasn’t for her. She’s so sweet. I travel all the way from westchester to your office. If it wasn’t for her I’d change my dentist office to a dentist in westchester. I believe that Arleen deserves a raise. Thank you so much Lauren Dubiel"
"Concerned over the phone & willing to help A.S.A.P!!"
"My general feelings about dentists are such that I hadn't been to one in 19 years. This place was AMAZING. I came on a Saturday when the office was very busy, yet they fit me in for an extraction the same day. The receptionist went out of her way to get my insurance information, even though the insurance company's office was closed. Everything was amazingly efficient, smooth, easy, and drama-free. There was NO guilt or pressure or weirdness, at all. The entire staff was friendly and reassuring. I literally cannot imagine a better dental experience."
"Friendly staff, experienced and informed dentists who make you feel like people, not a number on a chart. I will return..."
"All around great staff, I always feel comfortable there... The Girls in the front are cool too!! All smiles!!"
"All around great staff, I always feel comfortable there... The Girls in the front are cool too!! All smiles!!"
"I have been coming to Concerned Dental Care for many years and I have always had a great experience. The staff is friendly and helpful. The doctors are knowledgeable and kind. I had some concerns about payments and their manager helped put my mind at ease, he was very courteous. The front desk is always so pleasant. Which is hard to do with the amount of patients they are dealing with all day! I look forward to my next visit. I would recommend this office to anyone."
"I have an appointment tomorrow and I'm actually looking forward to it.Dr Sherman is truly a great doctor as well as a great human being....looking forward to having the work finished....would recommend this place.Love the girls at the reception always polite and courteous I have no complaints."
"I have an appointment tomorrow and I’m actually looking forward to it.Dr Sherman is truly a great doctor as well as a great human being....looking forward to having the work finished....would recommend this place.Love the girls at the reception always polite and courteous I have no complaints."
"All around great staff, I always feel comfortable there... The Girls in the front are cool too!! All smiles!!"
"I'm frightened by the dentist but if I want a pretty smile ...I have to go#1. Maxine cleaned my teeth so,so,so GOOD. She ROCKS !!!I think I have build up courage to go back. Next up, consultation for braces."
"My husband went to them to get all his wisdom teeth extracted. Excellent doctor - Dr. Findlay. So patient and kind. Made the experience easier than expected. My advice is to go on a Saturday if possible.During the week, it is crowded and a little hectic. Most of the front desk staff is great but there are a few rude ones. Make sure you check and recheck your appointment."
"I was very pleased. Everyone is very considerate, understanding and patient. I have been a customer here for over 25 years."
"All of the office staff is wonderful and helpful at every visit of mine. The wait was not long. I am happy with my visit."
"good people"
"Excellent and quick services. I never have to wait long before getting call which I appreciate a lot. The personnel are very attentive and amicable and extremely competent. I've been to this dentist a total of 5 times and so far it's been great. I highly recommend this dental office."
"Excellent job well done."
"Everything was smooth and efficient. I thought they have great dentists as well as hygienists!"
"Great cleaning, very professional services. A+"
"Good service. Keep it up!!"
"SO FAR SO GOOD, THEY ARE ALL PROFESSIONAL AND VERY NICE PEOPLE IN THE OFFICE. I AM VERY HAPPY WITH MY CLEANING! THEY WERE PROMPT AND I SAW THEY WERE ON TOP OF THEIR PATIENTS. I RECOMMEND THIS DENTAL OFFICE!"
"Rosa and the doctor were very considerate and answered every single question I had. Having information and explanations were very important to relieve my anxiety about the procedure. I did not expect the dentist to examine me too and this was very positive. I love the dentist!"
"The thought of drills and needles scares me, but after visiting Concerned Dental Care of the Bronx, the staff and doctors made me feel at ease. This dental office have specialist all under one roof. I needed an extraction with the oral surgeon, and they accommodated me right away. I have visited the dental office various times and I noticed the same consistency of the staff and doctors. They explained the treatment I needed and even offered financial options which helped get my treatment started. Concerned Dental Care of the Bronx is conveniently located near the 4 and D trains. It's also easily accessible by bus. The only downside of this facility is the street parking. Other than that, the dental office serves its purpose. I will definitely bring my friends and family to this Dentist office."
"The thought of drills and needles scares me, but after visiting Concerned Dental Care of the Bronx, the staff and doctors made me feel at ease. This dental office have specialist all under one roof. I needed an extraction with the oral surgeon, and they accommodated me right away. I have visited the dental office various times and I noticed the same consistency of the staff and doctors. They explained the treatment I needed and even offered financial options which helped get my treatment started. Concerned Dental Care of the Bronx is conveniently located near the 4 and D trains. It’s also easily accessible by bus. The only downside of this facility is the street parking. Other than that, the dental office serves its purpose. I will definitely bring my friends and family to this Dentist office."
"I had not been to a dentist in a long time because I'm afraid of the machines, needles and pain. I'm glad I decided to go to Concerned Dental Care in the Bronx because the staff is friendly, professional and caring. Dr. Kim is the best...I told her about being scared and she explained everything she was going to do and continuously asked throughout the various procedures I had done if I was ok. I'm no longer afraid to go to the dentist!!!PS: If you need a tooth extracted do not let Dr. Maurer do it...his bedside/chairside manner sucks. He is arrogant and does not take the time to explain what he is going to do. He also does not like to answer questions."
"I had not been to a dentist in a long time because I’m afraid of the machines, needles and pain. I’m glad I decided to go to Concerned Dental Care in the Bronx because the staff is friendly, professional and caring. Dr. Kim is the best...I told her about being scared and she explained everything she was going to do and continuously asked throughout the various procedures I had done if I was ok. I’m no longer afraid to go to the dentist!!!PS: If you need a tooth extracted do not let Dr. Maurer do it...his bedside/chairside manner sucks. He is arrogant and does not take the time to explain what he is going to do. He also does not like to answer questions."