Patient Reviews
Patient Reviews
If you desire to change how you feel and look with procedures that are personalized to surpass your needs, you've found the right place! Our remarkably experienced team at Concerned Dental Care is passionate about treating individuals near New York City, NY who have an array of one-of-a-kind oral goals. Over the years, our office has had the satisfaction of receiving a myriad of endorsements from patients of all sorts who have benefited from our first-class supervision firsthand. We invite our guests to look over our expansive register of testimonials and realize the outcomes you will accomplish by putting your trust in our hands.
Reviews for CDC Bronx, NY
"Quick, efficient"
"The staff is very friendly. The doctors are clear and honest with the processes. I have good experiences every time I go. 💯"
"I have a 10am appointment for a consultation. I arrived at 10am. I was not greeted at first for 3 minutes standing at the front desk. I feel just a look or a nod of Acknowledgement, ( That we see you standing and we will be with you in one moment.) Should have been a response from one of the 3 front desk representatives. Once i was greeded the representative was quite polite. I was asked for my information then give paperwork to fill out while I sat and waited to be called. 20 minutes later I was called into take x rays. The x ray tech was very polite very knowledgeable and the experience was very quick and painless. Great job. Then I was told to return to my set I would be called in shortly. I was called back in about 10 minutes. Again this was very quick and efficient. The office was very clean and all the staff members that I had contact with where very friendly. The Doctors can into the room within 6 minutes of me being seated. She was very pleasant, knowledgeable and efficient. Job well done."
"The receptionist, doctors were very professional and caring. The person from medical billing didn't offer me any payment options such as a payment plan after I let her know I couldn't pay all at once."
"All of the staff including the Doctor were wonderful and I was able to get an appointment quickly. I thought I needed a root canal and the Doctor confirmed that. The nice thing is that they do root canals in the office. Lots of other dentists make you go to someone else for root canals. I gave them a four instead of a five because their office could use a refresh. It’s looking well worn. The other reason is that they don’t have any parking and street parking is a little difficult to find. I got the impression that most of their patients walked to the office but I’m in Westchester and had to drive."
"Staff was kind and professional. I'm the type that only goes to the dentist when a tooth aches but this is my first of many appointments I've made here. Now if you want to hear 20 to 25 minutes of classical music give them a call...The hold times are outrageous."
"Alexandra’s customer service was truly out of this world we need more people like her in the world and customer service industry."
"Maxim resolved the confusion for my visit and expedited my visit. Dr. Andre was responsive to my needs. The X-ray tech is capable and did a great job."
"Staff was helpful, attentive and courteous."
"Appointment started on time, and the job was done. Giving 4 stars because the dentist could have been more polite."
"Front receptionist can improved by greating the patients upon entering the facility."
"Had an appt at 1pm I was able to be seen earlier!!!"
"This is my first time coming to this dentist place. I can say everyone was very kind. The dentist he explained me very well. So far I know my situation of my dentures. Hopefully they can do something well. I need to have a happy smile."
"This review is for Alexandra, the receptionist. Extremely polite, efficient and pleasant to talk to. I hope the Endodontist takes a page out of Alexandra's book."
"A procedure that I'd heard was quite excruciating wasn't even painful; no anesthesia was administered, either."
"I had a great cleaning with my hygienist Ms.Facey. My issue is with the reception. When I arrived it was 10 minutes before my appointment which was 11am. I sat there, was not given any paperwork and they did not inform my hygienist that I was there. She was too busy laughing and chatting at the front. When I saw my hygienist was 22 minutes after 11am. I had to go up to the reception area and ask her if she informed Ms. Facey that I was there. She thought I didn’t make it. When it was time for me to see Dr. Schwartz, his assistant asked if I was given paperwork to fill out. I was not. The reception has to do better."
"I had a great cleaning with my hygienist Ms.Facey. My issue is with the reception. When I arrived it was 10 minutes before my appointment which was 11am. I sat there, was not given any paperwork and they did not inform my hygienist that I was there. She was too busy laughing and chatting at the front. When I saw my hygienist was 22 minutes after 11am. I had to go up to the reception area and ask her if she informed Ms. Facey that I was there. She thought I didn’t make it. When it was time for me to see Dr. Schwartz, his assistant asked if I was given paperwork to fill out. I was not. The reception has to do better."
"My son is a patient here, so far the patient had been good. The dental hygienist who last saw my son this month (July 2023) is absolutely great!!! I believe her name is Blanca (or Bianca) as she is super friendly, efficient, and thorough! Warning that parking can be difficult in that area. We normally do not wait long for x-rays and cleaning but wait time for the dentist has taken longer. Our last visit took a lot longer due to waiting for the dentist (although he is always super nice) but he just walked in, said the xrays looked great and that was it. The overall office staff is nice."
"Alexandra was very polite, friendly and professional"
"Great dentist office"
"First and foremost I woukd like to thank Scarlett at the front desk for all her patience working with me. She explained anything I had questions about and she was Super helpful!! Her customer service always made for a great trip to see the dentist as she eased my fear/anxiety. Overall I am satisfied with the work done and m experience. I would definitely recommend to anyone who needs Quality Dental work done."
"The assistant who answered the phone, Scarlet is very thorough and is very pleasant, my concern was completely addressed. Thank you very much!!"
"The assistant who answered the phone, Scarlet is very thorough and is very pleasant, my concern was completely addressed. Thank you very much!!"
"I just want to thank Alexandria for the help that she gave me this morning like other member that work there that do not real care Alexandria was knowledgeable of my need's she was professional and courtesy keep up the good work. Oscar"
"I haven't been seen as of yet but their admin staff Alexandera was very helpful & kind. She took down all of my information in a matter of 5 minutes. Truly appreciate the great CS."
"Alexandra was very kind, professional and helpful."
"Alexandra was professional and very helpful."
"very nice and polite to patients and they make you real comfortable"
"I wanted to commend Scarlet from Concerned Dentist. I had an immediate problem that I needed resolved ( since the previous week). When I came in this morning and explained the problem she did not hesitate to take ownership and helped me on the spot. I was so grateful and she did so with a smile and the utmost politeness. I also had very positive experiences previously with Diana. Although the office is very busy. Diana gives undivided attention to the clients and answers questions. Superb choices for the front desk team."
"Once i got somebody on the phone, it went quick, accurate and pleasant. Due to my issue i was seen promptly and it was taken care of."
"Alexandra was very helpful with making my first time appointment with concerned dental today."
"I like scarlett she is on point with getting stuff done. Both my kida got braces done here it was quick and my kids loved there chinese dentist. The only issue is when calling this place its hard to get though."
"I have been coming here for years. As everyone knows COVID-19 has changed everything...There were only 3 chairs in the waiting area. In a way this is now good because in the past you could have an appointment and never be seen on time because of the volume of people in the office waiting. On my last visit I only had to wait 10 mins for my hygienist appt. Lucinda is great and I always ask for her. She's gentle and always tries to keep you comfortable...The front desk staff was nice too..."
"I am probably the worst nightmare for dentists because a) I read peer reviewed journals a lot , b) I have had bad experiences with dentists. and c) I am nervous. All that means that CD had a lot to live up to. Im happy to say that every dental professional, I have been in contact with thus far, has been professional, informative and patient. I have a Root Canal Treatment that unfortunately left me with mild parathesia. The dentist who was supposed to do the crowns would not do it until my numbness had gone. I was a RARE case and he did EXACTLY what he was supposed to do. I appreciated this a lot because you need doctors with a consience. (B12 helped too). I have both my crowns. Fitted with no pain, or discomfort. I told my friend who had the same treatment (who has pain) to switch to mine because finally i have found a practice that seems to do what they are contracted to do.. dentistry! The office is clean, far from dingy and functional rooms. I didnt give a 5 because there is always room for improvement but so far so good. : )"
"I’ve been coming here for 10 years and never had any issues . Front desk needs to smile more and be a bit nicer over the phone . I have never had to go back for any work done to me ever . My hygienist is awesome and so professional. She always takes her time and is very neat while doing her job . Most importantly the business is clean which is a plus especially with the new renovations."
"The Concerned Dental Care staff are Excellent.They are patient,helpful,and encouraging.They helped me transition from being hard on myself for neglecting my dental health to being more on top of my dental health.I now look forward towards my dental visits.The staff is very professional and friendly."
"The front desk and waiting area, which needed improvement, has been greatly reconstructed for a nice and new look. The service here is good, but it could get overwhelming with the amount of patients seen daily."
"good people"